Shipping policy

1. Shipping Areas and Rates We currently ship to Japan, China, South Korea, Hong Kong, Macau, Singapore, and Southeast Asian countries. To ensure a worry-free shopping experience, shipping is free for all regions (excluding Japan) as it is included in the product price.

2. Customs and Import Taxes (Excluding Japan) All our products are sold on a Delivered Duty Paid (DDP) basis. Aside from the amount paid at checkout, you will not be charged any customs duties or import taxes upon delivery. In the unlikely event that you are billed by the carrier, please contact our customer support before making any payment.

3. Carriers and Tracking (Excluding Japan) Items are typically shipped via [EMS / DHL / FedEx]. Once shipping is complete, we will send a tracking number to your registered email address.

4. Delivery Timeframe Orders are usually processed and shipped within [1–3] business days after confirmation. Estimated delivery times are as follows:

  • Asia: [3–7] days after shipping

  • Other regions: [7–14] days after shipping Note: Delays may occur due to customs inspections or local logistics conditions.

5. Alcohol Import Regulations Depending on the laws of the destination country, there may be limits on the quantity for personal import, or age verification may be required upon receipt. The sale of alcohol to persons under the age of 20 is prohibited by law.

6. Damage and Loss Sake is a delicate product, and we take great care in our packaging. In the unlikely event of damage upon arrival, please take photos of the outer box and the damaged item, and contact us within 2 days of delivery.